FAQ


Q. When will my package arrive? 

Your order will take 1-2 business days to process. Once your order has been processed it will begin transit. Packages can be expected to arrive in 1-4 business days, depending on the shipping region and method selected. If you are located in Houston, TX we offer contactless hand delivery service. For more info on shipping click here.

Q. Can you track my package? 

Upon invoice creation, you will receive an email with your tracking information. You may receive multiple tracking numbers depending on the size of the items in your order. You can visit USPS.com to enter in your tracking number to get up to date information on the status of your package. 

Q. What is the return policy? 

For full details on Fritz’s Tattoo Supply return policy, click here

Q. Did my order go through? 

Once your payment method processes after placing an order, you will receive an email with an order confirmation number. If you have not received an order confirmation number, please call our customer service department for assistance at (832) 546-9155.

Q. Do you offer shipping? 

All other shipping methods will be subject to UPS/USPS quoted rates. For more information on shipping, please visit our Shipping Policy page.

Q. Do you deliver in Houston, Texas?

Yes, we deliver up to 30 miles from the zip code 77006.

 

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